Certain services offered on or through Cappiri may require you to open a Customer Account ("Account"). You are responsible for maintaining the confidentiality of your Account information, including your password, and for all activity that occurs under your Account. You agree to notify the Company immediately of any unauthorized use of your Account or password, or any other breach of security. You may be held liable for losses incurred by Company or any other user of Cappiri due to someone else using your password or Account. You may not use anyone else's password or Customer Account at any time. You may not attempt to gain unauthorized access to Cappiri. Should you attempt to do so, assist others in making such attempts, or distributing instructions, software or tools for that purpose, your Account shall be terminated. You agree to provide Company with accurate, current and complete information about yourself and your billing information as prompted by the registration process, and to keep that information up-to-date.
Cappiri is intended for use by individuals over the age of 13. Cappiri is not intended for use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use Cappiri.
If you are residing in a jurisdiction where it is prohibited by law to offer or use internet telephony or other parts of the Services, you may not use the Services in such jurisdiction. It is your responsibility to ensure that you are legally allowed to use the Services where you are located.
You acknowledge that the use of the Services is dependent upon services of third parties, including but not limited to international carriers, local termination partners and your local telecom and mobile operator ("Provider"). You acknowledge and agree that the Services provided by us are not a traditional mobile or fixed line telephone service or a replacement for your primary telephone service. Note that some Providers prohibit or restrict the use of Voice over Internet Protocol (“VoIP”) functionality or other features of the Services, and may also impose additional fees in connection with the use of the Services. You are solely responsible for verifying with your mobile operator (or any other Provider that you are using in relation to the use of the Services) that the use of the Services is permitted in accordance with any contractual obligations you may have with that Provider, and also to check and pay for such imposed additional fees. Note that, as soon as your call is connected to a phone number provided by or used with Cappiri, the call may be charged by your Provider, regardless of whether you are connected to the receiver of the call or not (i.e. even if the line is busy).
You acknowledge and understand that the Services provided by us are not a traditional mobile or fixed line telephone service or a replacement for your primary telephone service.
In relation to our Cappiri Plus Services, please note that once the Cappiri transaction is completed, Company has no control over the pre-paid airtime value and that the terms and conditions of the recipient’s local mobile network operator will apply in respect of the end user's consumption of such pre-paid airtime value.
To purchase any goods and/or services on Cappiri, you must be at least eighteen (18) years of age or the applicable state age of majority. If you are under 18, that you have permission to use the Services from the adult responsible for paying the charges. Prior to the purchase of any goods or services on Cappiri, you must provide Company with a valid PayPal or Google/Apple Pay account or a valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any activation numbers or codes needed to charge your card. By submitting that information to Company, you hereby agree that you authorize Company to charge your card the purchase amount. All charges from those sales are subject to the Company Return Policy.
Your receipt of an electronic order confirmation or other form of order confirmation does not signify Company’s acceptance of your order, nor does it constitute confirmation of Company’s offer to sell. Company reserves the right at any time after receipt of your order to accept or decline your order for any reason. Company further reserves the right any time after receipt of your order, without prior notice to you and for any reason, to supply less than the quantity you ordered of any item. Your order will be deemed accepted by Company upon its delivery of products or services that you have ordered. Company may require additional verifications or information before accepting any order.
Company shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors. Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, Company shall issue a credit to your credit card in the amount of the charge. Individual bank policies will dictate when this amount is credited to your Account.
Company reserves the right, at any time, to change its prices and billing methods for products or services sold, effective immediately upon posting on Cappiri or by e-mail delivery to you.
The measurement of call duration is based on one-minute increments, meaning that the duration of a call is rounded up to the next minute. For example, if you call for 5 minutes and 10 seconds we will round up the call length to 6 minutes.
The Services do not and are not intended to support or carry emergency calls to any type of hospitals, law enforcement agencies, medical care unit or any type of emergency services of any kind and Cappiri is not liable in any manner for such calls. In the event that, with your permission, another user uses your Account, you are responsible to inform that user that the Services do not support or carry emergency calls. You must ensure that you, or anyone using your Account/Device, have alternative arrangements for making any such calls.
If you believe that Cappiri has charged you in error, you may request for a refund by submitting a written request in English to Company’s Customer Support at [email protected] Refund requests carried out through other means shall not be eligible for the refund. For the avoidance of doubt, no refunds shall be given for services paid or credit acquired through vouchers, gift tokens or similar. Company reserves the right to deny repetitive refund requests. Any abuse by you of the terms relating to refunds hereunder shall lead to the termination of this Agreement. Any payments older than 60 days are non-refundable.
Cappiri websites and apps communicate over Secure Socket Layer protocol to ensure protection of your personal data. Company however shall not be responsible for the security of your data or for fraudulent use of credit card to make purchases on this website or app, nor shall Company be obligated to make refunds or to provide any compensation where such fraudulent use occurs. Company will actively cooperate with law enforcement authorities in prosecuting anyone who uses this website, app or products/services sold over this website or app for unlawful use. Company is not responsible if the card holder's issuing bank does not authorize online transactions.
You acknowledge and agree that if Company is unable to provide the Services as a result of a force majeure event, Company will not be in breach of any of its obligations towards you under the Terms of Service or otherwise. A force majeure event means any event beyond the control of Company.
A credit balance on the Account will expire 12 months after the last activity of the Services. this means that any credit balances that are not used within the aforesaid 12 months’ period will be lost.
By using Cappiri, you expressly agree that use of Cappiri is at your sole risk. Cappiri is provided on an "AS IS" and "as available" basis. Neither Company nor its Associates warrant that use of Cappiri will be uninterrupted or error-free. Neither Company nor its Associates warrant the accuracy, integrity or completeness of the content provided on Cappiri or the products or services offered for sale on Cappiri. Further, Company makes no representation that content provided on Cappiri is applicable to, or appropriate for use in, all locations. Company and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, and merchantability or fitness for a particular purpose. No oral advice or written information given by Company or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.
Under no circumstances shall Company or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use Cappiri, including but not limited to reliance by you on any information obtained from Cappiri that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Company has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through Cappiri. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Company may terminate your Account or access to Cappiri at any time, for any reason, without notice, in its sole discretion. You are personally liable for all orders placed and charges incurred prior to termination.
Reserves the right to change, suspend or discontinue any or all aspects of Cappiri at any time, without notice, in its sole discretion. If you become dissatisfied with Cappiri, your only recourse is to immediately discontinue use of Cappiri.